Thank you for choosing our product! We strive to provide you with high-quality products that meet your needs and expectations. This warranty policy outlines the terms and conditions that apply to your purchase. Please read this policy carefully.

1. Warranty Coverage:

We offer a warranty on our products in accordance with the manufacturer's specifications. The warranty covers defects in materials and workmanship under normal use and service for a specified period from the date of purchase. The duration of the warranty may vary depending on the product and will be clearly stated in the product documentation or on our website.

2. Exclusions:

This warranty does not cover defects or damages caused by:

a. Improper installation, handling, or maintenance of the product.
b. Use of the product in a manner not recommended or specified by the manufacturer.
c. Accidents, misuse, abuse, or negligence.
d. Modification or repair attempts made by unauthorized personnel.
e. Acts of nature, such as fire, flood, lightning, or other natural disasters.
f. Normal wear and tear.

3. Warranty Claim Process:

If you believe your product is eligible for warranty service, please follow these steps:

a. Contact our customer support team within the warranty period, providing them with proof of purchase and a detailed description of the issue.
b. Our customer support team may troubleshoot the problem with you and provide instructions for resolving it.
c. If the issue cannot be resolved, our customer support team will guide you through the warranty claim process.
d. You may be required to return the product, at your expense, to a designated service center for inspection and repair.
e. If the product is found to be defective within the warranty terms, we will repair or replace it at our discretion.

4. Limitations and Liability:

a. Our liability under this warranty is limited to the repair or replacement of the defective product as stated in section 3.
b. We are not responsible for any incidental, consequential, or indirect damages arising from the use or inability to use our product.
c. This warranty is non-transferable and applies only to the original purchaser.

5. Bulbs Exclusion:

Please note that bulbs are not covered by this warranty. Bulbs are considered consumable items and their lifespan can vary depending on usage and environmental factors. You may need to replace bulbs periodically, and the cost of replacement bulbs is not included in the warranty coverage.

6. Governing Law:

This warranty policy is governed by and shall be interpreted in accordance with the laws of the jurisdiction in which the product was purchased.

Please retain your proof of purchase as it may be required to validate any warranty claims. If you have any questions or need further assistance, please contact our customer support team.

Note: This warranty policy is subject to change without prior notice. Please refer to the version published on our official website for the most up-to-date information.

Last Updated: July 2023